Terms of Service

By placing an order on Axomor Shop (axomor.com/shop), you agree to the following Terms of Service. Please read them carefully.

1. Eligibility

You must be at least 18 years of age to place an order. By completing a purchase you represent that you meet this requirement.

2. Products

All products listed are handmade or handloom in nature. Slight variations in colour, texture, or weave pattern are inherent to the craft and are not considered defects. Product images are representative; exact appearance may vary due to natural dye lots and weaving variance.

3. Pricing & Payment

All prices are listed in Indian Rupees (₹) inclusive of applicable taxes. Prices are subject to change without notice. Payment is processed securely via PhonePe. An order is confirmed only upon successful payment.

4. Order Acceptance

We reserve the right to refuse or cancel any order at our discretion — for example, if a product is out of stock or if we suspect fraudulent activity. You will be notified and any payment will be refunded in full.

5. Shipping & Delivery

Delivery timelines are estimates. We are not liable for delays caused by courier partners, natural events, or circumstances beyond our control. Refer to our Shipping Info page for full details.

6. Returns & Refunds

Returns are accepted within 7 days of delivery on eligible physical products. Digital products are non-refundable. Full details are in our Returns & Refunds policy.

7. Intellectual Property

All product photography, copy, and design on this site are the intellectual property of Axomor. You may not reproduce or use any content without written permission.

8. Limitation of Liability

Axomor's liability in connection with any purchase is limited to the price paid for the relevant product. We are not liable for indirect, incidental, or consequential damages.

9. Governing Law

These terms are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of courts in Guwahati, Assam.

10. Contact

Questions about these terms? Email shop@axomor.com.